Listen to real calls

One day at the front desk.
Four calls nobody had to miss.

These are recordings of our demo line answering for a sample clinic, Metro Animal Hospital. The callers are simulated voices. Everything you hear Front Desk NYC say is the live system, lightly trimmed at the start and end.

A new booking while the team is with patients

Maria wants a checkup for her cat, Luna. Your front desk is checking someone in and the second line is on hold.

Play
Booked into the schedule, with name, number and reason attached

A reschedule, found and moved in one call

David needs to move his dog's appointment. It finds the existing visit, offers new times, books one and cancels the old slot.

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Old visit cancelled, new visit booked, schedule stays accurate

A refill request, queued for the vet

Sarah needs more of Buddy's medication. It takes the details and sends the request to the veterinarian. It doesn't approve anything itself.

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Refill waiting in the vet's queue the next morning

An emergency, in Spanish, sent straight to the ER

A worried owner calls in Spanish: the dog ate chocolate and is vomiting. It answers in Spanish, gives the 24/7 hospital's address and number right away, and flags the call for the team.

Play
Sent to the 24/7 ER in under a minute, team alerted

Try it on your own phone.

Call the demo line and book a visit, ask for a refill, or speak another language. Then let us set it up for your clinic, free for 30 days.

  1. Answers in the caller's language
  2. Books into your practice software
  3. Queues refills for your vet
  4. Sends emergencies to your ER